TL:DR
- Our new app is launching next week!
- Simply update your app next week to get the new version.
- Your points balance will transfer automatically.
- Please use any rewards you have prior to December 18. Your rewards will not transfer, but your points balance will.
- Our new app fixes bugs, simplifies the ordering process, improves membership status perks, and improves availability of products.
Here are some of the fixes and features:
We’re very excited to bring a smoother app and online ordering to our Guests.
- Earn loyalty points when you order on the app or online, and if you order in-store, simply use your linked credit card. No more QR code scans or sign-ins.
- Enjoy faster loading times and in-app experience. Our new app takes advantage of optimized design that speeds up the browsing process.
- Experience faster syncing times with our in-store stock, meaning a significantly reduced chance you’ll order something that we’re out of.
The structure of our loyalty status will now have better ways to earn points and status, along with exclusive perks for higher status members. Points act the same: dollars spent convert to points, and those points can be used in our points shop to get free products!
Tiers and Levels:
- When you sign up, you’ll earn 10 points per dollar spent. This is where everyone begins upon becoming a loyalty member. As a loyalty member, enjoy redeeming points for free items in our points shop, regular discount and coupon drops, and fast ordering in our app.
- We anticipate launching a new Tier system in early 2025, so stay tuned!